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SuccessKPI

Mostra la suddivisione delle valutazioni
56 recensioni
  • 1 profili
  • 4 categorie
Valutazione media delle stelle
4.3
Serviamo clienti dal
2017

Nome del Profilo

Valutazione delle Stelle

36
15
4
2
0

SuccessKPI Recensioni

Filtri delle Recensioni
Nome del Profilo
Valutazione delle Stelle
36
15
4
2
0
JJ
jajuan j.
04/13/2026
Revisore Validato
Fonte della recensione: Invito del venditore
Recensione Incentivata

Intuitive Navigation, Ideal for Scheduling and Audits

I like the different functions within the SuccessKPI website because it's really easy and convenient to surf. It's incredibly user-friendly and makes it easy to navigate throughout the site. I can effortlessly bounce from seeing my audits from a call to checking my schedule in just a matter of seconds, without needing to open multiple tabs or navigate to different subcategories. The initial setup was super easy and very user-friendly.
Lucas R.
LR
Lucas R.
04/13/2026
Revisore Validato
Utente Attuale Verificato
Fonte della recensione: Recensione organica dal profilo utente
Recensione Incentivata

User-Friendly MicroStrategy, but Slow Reporting Performance and Support

The utilization of micro Strategy that is similar to the old Genesys Cloud reports software, and the UI is very user friendly. The integration with Genesys Cloud is quite simple, but to integrate with other platforms, is quite difficult. The performance is really slow, compared to other products in the market. Their support is quite approchable, but slow to resolve issues.
Lucas R.
LR
Lucas R.
URA | Genesys Cloud | Genesys Engage
04/13/2026
Revisore Validato
Utente Attuale Verificato
Fonte della recensione: Invito del venditore
Recensione Incentivata
Tradotto Usando l'IA

Report personalizzabili che soddisfano le esigenze dei clienti

Ti permette di personalizzare i rapporti in modo che siano in linea con le esigenze del cliente.

Informazioni

Contatto

Sede centrale:
Chantilly, US

Social

@successkpi

Cos'è SuccessKPI?

SuccessKPI is a service provider of cloud-based insight and action platforms designed to enhance customer experience and contact center operations. Leveraging powerful analytics, artificial intelligence, and machine learning capabilities, SuccessKPI offers tools that help businesses extract, analyze, and utilize data effectively to improve service quality, operational efficiency, and performance metrics.Their platform allows organizations to integrate vast amounts of data from various sources, enabling them to gain actionable insights through real-time dashboards, detailed reporting, and advanced speech and text analytics. With features tailored to optimize customer interactions and streamline decision-making processes, SuccessKPI equips enterprises with the resources needed to achieve tangible results and sustain competitive advantage in their respective markets.

Dettagli

Anno di Fondazione
2017